At Hanuman Builders, we understand the importance of timely and efficient delivery of construction materials to our customers. This Shipping and Delivery Policy outlines the terms and conditions governing the shipment and delivery of orders placed through our website.
Delivery Areas
We offer delivery services across various regions in India. Our primary delivery areas include [list the specific cities, states, or regions where you provide delivery services]. If your location is not listed, please contact our customer support team at support@hanumanbuilders.com or through our Contact Us page at https://hanumanbuilders.com/contact-us/ to inquire about potential delivery options.
Delivery Charges
Delivery charges may apply to your order based on the total weight, volume, and distance to your delivery location. These charges will be calculated and displayed during the checkout process before you complete your order. We strive to provide transparent and competitive delivery rates to our customers.
Delivery Methods
Depending on your location and the type of materials ordered, we may offer the following delivery methods:
- Standard Delivery: Your order will be delivered within [specify the standard delivery timeframe, e.g., 5-7 business days] from the date of order confirmation.
- Express Delivery: For an additional fee, you can opt for our express delivery service, which typically ensures delivery within [specify the express delivery timeframe, e.g., 2-3 business days] from the date of order confirmation.
- Self-Pickup: In certain locations, you may have the option to pick up your order directly from our designated collection points or warehouses. This option may be available at a discounted rate or free of charge, depending on the order value and location.
Delivery Process
Once your order is processed and ready for shipment, you will receive a shipping confirmation email with the tracking information. Please note that the delivery timeframes mentioned above are estimates and may vary based on various factors, such as weather conditions, traffic, or unforeseen circumstances.
Delivery Requirements
To ensure a smooth delivery process, please provide accurate and complete delivery address information during the checkout process. Additionally, please ensure that there is appropriate access for our delivery vehicles to reach the desired location safely.
If any special equipment or assistance is required for offloading or handling the materials at the delivery site, please inform us in advance. Additional charges may apply for such services.
Inspection and Acceptance
Upon delivery, we kindly request that you inspect the materials for any visible damages or discrepancies. If you notice any issues, please document them and notify our customer support team within [specify the timeframe, e.g., 48 hours] of delivery. Failure to do so may result in the forfeiture of your right to make claims or request refunds or replacements.
Changes and Cancellations
Cancellation or modification of orders may be subject to certain conditions and fees. Please refer to our Refund and Cancellation Policy for more information.
Policy Updates
Hanuman Builders reserves the right to modify or update this Shipping and Delivery Policy at any time without prior notice. The most current version of the policy will be available on our website.
Contact Us
If you have any questions, concerns, or special delivery requirements, please contact our customer support team at support@hanumanbuilders.com or through our Contact Us page at https://hanumanbuilders.com/contact-us/.
By placing an order with Hanuman Builders, you acknowledge that you have read, understood, and agreed to the terms and conditions of this Shipping and Delivery Policy.
